JP Tech's Home Phone Service uses your high-speed Internet connection to deliver your phone service. Just like with a traditional telephone network, you can call anyone with conventional phone service, Internet-based phone service line, or a cellular phone.
Yes. As long as you have access to high-speed Internet, you will be able to use your service. It is recommended that you first check the domestic laws of the country you are visiting to make sure that using Voice over Internet Protocol (VOIP) technology does not violate any regulations.
No. Unless you have a back-up power source in place, your modem, router, home network and Internet Voice Gateway will not work in the event of a power outage.
Dial *** *** *** from your JP Tech Phone Service and Select option 3 to have technical support. You can also refer to the Contact Us section, for communicating by email with the technical support.
Yes, for DSL Internet JP Tech offers a 4-port wireless gateway. You can simply plug and play more than on computer and also connect Wi-Fi. For Cable Internet Smart Telecom offers single port modem and 4-port wireless gateway at different prices. Smart Telecom does not offer technical support for customer's own modem and/or router installation or use.
Depending on your area, you may have access to Internet services with or without download limits. For more information on speeds, please visit our Internet product page.
No. You will not be trapped by a long-term contract. Since our plans are payable one month in advance, please advise us 30 days beforehand if you would like to cancel your service. There are no cancellation fees.
For most of our services, we collect by pre-authorized debit. This means that the amount is deducted from your bank account, or from your credit card on a monthly basis. Pre-authorized debiting allows us to keep your account current and eliminates the hassle of paying by cheque or a trip to the bank. Other methods of payment may be available for certain services.
